Email notification to set up new password

I’m trying to send a password change email notification when a new user is added. I tried following the doc on how to send email invites for application signup, but I’m at a loss on how to create a password change ticket using the Management API. Once the user verifies their email, how is a new password change email sent? I tried copying the change password template to my Welcome Email template but get an {“error”:“email or username are required.”} error. I’m confused what redirect URL I’m supposed to use and how I generate this. Is it possible to do this using Action flows? Are there are screen grabs or video tutorials on how to do this?

Hi @jshap,

Welcome to the Auth0 Community!

There are two different approaches, choose one of:

  • create password change ticket (and send from your own email service)


  • send a password change email rebranded as an invite email (from Auth0’s email service)

You need to use the password reset email template as a welcome email, don’t use the welcome template

Let me know if you have other questions.

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