Email does not match when exporting to JSON

[carl.huynh]

Hi,

I have export user list to JSON and import to my database. When user login, I will use the email exported to handle login but users faced cannot login issue. I see the issue is that email is incorrect.
So what is email is exported by Auth0 if user changed email many times before?

Thanks for any help!

[petre.timotei]

Hi @carl.huynh,

Welcome to the Auth0 Community!

When a user changes their email address multiple times, Auth0 exports the most recent/current email address associated with the user’s account. The previous email addresses are not retained or exported. When the email is changed, it is updated in the primary connection for that user.

If the user has linked accounts, you may need to update the email for secondary connections separately using the Management API. Email verification is crucial when allowing users to change their email addresses to ensure they have access to the new email.

• Reusing a Previous Email Address after it is Changed to a New Email Address
  
• Cannot login with updated email for user with linked account
  
• Verify Emails using Auth0
  
  
  

Also, please check these articles explaining how to get or export users from Auth0 tenants:

• Get or Export Users from the Tenant
• How to Bulk Verify Users

Thanks,
Timotei