Per existing related questions on this forum that *I cannot link to* ( “Auth0 emails look very narrow on Outlook web“ 2019) a fix was identified and deployed to the default Auth0 templates. However, we are still hitting this issue with the default templates. Has the fix been rolled back?
Are we instead expected to make the same change ourselves as per the question with title “Auth0 e-mail template interfering with Outlook“ (there is a link in that question to a useful blog from Email on Acid with a suggested fix )?
It appears that desktop Outlook does not render the default templates correctly. Outlook is notoriously bad at displaying html emails, however it is also one of the most commonly used corporate email software.
Since I cannot include images, I will describe the problem. The verify email template displays with the recipient’s email in an unreadable 2 character wide column.