Datadog gets no logs for ~8 hours every day

I have set up DD and auth0 with the default setting. Looking at the logs in DD there is a ~8-hour gap every day. The logs stop at about 15:00-17:00 and then start again every day at 03:00. Why is this?

Hi @ldewey,
When you log into the Auth0 dashboard during this timeframe (17:00-03:00) do you see any logs (in Log Search)? and how long have you experiences this issue?

There are logs in the auth0 log search and I experienced this issue from when we started using datadog on 13th Nov.

hey @ldewey
Is this issue still occurring?
If so, can you share your email address for me to reach out directly to get more information?

@yoav This has been solved, DD was dropping logs over X amount. I have reduced the amount of log coming from auth0 and increased the number of logs we can track. Thank you.

It appears that Datadog is experiencing a recurring issue where no logs are received for approximately eight hours each day. This consistent downtime could be due to network issues, configuration errors, or scheduled maintenance windows. It’s crucial to investigate the specific time frame, check network connectivity, review Datadog and server configurations, and verify if there are any scheduled tasks or cron jobs causing the disruption.