Custom Social Connection Error

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1

Hi all,

We are having trouble when connecting to the custom social connections extension. After we installed the extension, we clicked on it to go to the custom social connections page. However, instead of displaying the page or login prompt, it returns this strange error

""Error: Maximum redirections reached\n at ClientRequest.onResponse (/data/node_modules/wreck/lib/index.js:222:36)\n at Object.onceWrapper (events.js:315:30)\n at emitOne (events.js:116:13)\n at ClientRequest.emit (events.js:211:7)\n at HTTPParser.parserOnIncomingClient (_http_client.js:558:21)\n at HTTPParser.parserOnHeadersComplete (_http_common.js:119:17)\n at Socket.socketOnData (_http_client.js:454:20)\n at emitOne (events.js:116:13)\n at Socket.emit (events.js:211:7)\n at addChunk (_stream_readable.js:263:12)\n at readableAddChunk (_stream_readable.js:250:11)\n at Socket.Readable.push (_stream_readable.js:208:10)\n at Pipe.onread (net.js:601:20)'".

This extension is working normally for one of our other accounts though, so we don’t know what is missing.

3

Hi there @team_compilearn , I wanted to let you know we are actively investigating what is going on and I will relay as we find more details. Thank you for your patience.

4

I wanted to follow up @team_compilearn that we have now rolled back the changes that generated the error and all appears well at this point. I’ll keep this topic open for a week just in case it pops up again but it should all be taken care of. Thank you again for understanding.

https://status.auth0.com/incidents/cdhhf4mjs7zs

5

Hi James,

We can confirm it has been fixed by now.

Thanks.

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6

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