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Authorization extension - Error: Maximum redirections reached

authorization-extens
#1

Hi,

We are currently experiencing an issue when trying to access the Authorization Extension configuration page on all our tenants.
The error message displayed is:

{"error":"Error: Maximum redirections reached\n at ClientRequest.onResponse (/data/node_modules/wreck/lib/index.js:222:36)\n at Object.onceWrapper (events.js:315:30)\n at emitOne (events.js:116:13)\n at ClientRequest.emit (events.js:211:7)\n at HTTPParser.parserOnIncomingClient [as onIncoming] (_http_client.js:558:21)\n at HTTPParser.parserOnHeadersComplete (_http_common.js:119:17)\n at Socket.socketOnData (_http_client.js:454:20)\n at emitOne (events.js:116:13)\n at Socket.emit (events.js:211:7)\n at addChunk (_stream_readable.js:263:12)\n at readableAddChunk (_stream_readable.js:250:11)\n at Socket.Readable.push (_stream_readable.js:208:10)\n at Pipe.onread (net.js:601:20)"}

This also seems to be impacting new logins to our application (users that have logged-in in the past seems to be fine).

This is urgent as it is impacting our production environment.

Thanks

#3

Hey @Geoffrey-CA, I wanted to let you know we are actively investigating what is going on and I will relay as we find more details. Thank you for your patience.

#4

Touching base @Geoffrey-CA we have now rolled back the changes that generated the error and all appears well at this point. I’ll keep this topic open for a week just in case it pops up again but it should all be taken care of. Thank you again for understanding.

https://status.auth0.com/incidents/cdhhf4mjs7zs

1 Like
closed #5