Custom domain api error

ena.so · June 18, 2021, 5:34pm

I’m trying to add a custom domain on my tenant but I’m getting 500 error code.

“Error!API Error. Please contact support if the problem persists” This is the error message I’m getting.

Cheers

dan.woda · June 28, 2021, 7:04pm

Hi @ena.so,

Welcome to the Community!

Can you confirm that you are not on a free tenant? If so, have you already created a support ticket for this request?

ena.so · June 29, 2021, 4:34pm

Yeah it’s not free tenant, I was able to create domain before and I deleted. I was trying to create domain one more time, and now it’s throwing me an error.

Also, no I haven’t created support ticket yet.

dan.woda · June 29, 2021, 7:44pm

Would you please create a ticket via the support center?

ena.so · June 29, 2021, 8:37pm

I just created a ticket.

system · August 23, 2021, 4:19pm

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.