Hi everyone! In our Community Engineers Spotlight series, we’re highlighting the passionate individuals who unleash their expertise to support, guide, and empower fellow developers. These community-driven experts are solving problems, sharing knowledge, and building solutions to help make your journey with Auth0 easier. Get to know @dawid.matuszczyk (Dex)
Tell us a bit about your journey. What brought you to the world of community engineering, and what’s a typical day like for you?
I began my career as a Python backend engineer at a small Wrocław startup, but I quickly realized I wanted more client-facing interaction rather than purely behind-the-scenes development. When a Product Advocate role opened up, I seized the chance to bridge the gap between engineering and customer success. A year later, I joined Okta - an opportunity I couldn’t pass up - and for the past two years, I’ve been embedded in the Auth0 Community, helping users solve problems, sharing best practices, and feeding real-world feedback back to our product teams.
A typical day for me looks like this:
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Reviewing new posts on community.auth0.com to prioritize urgent issues.
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Jumping into threads where users are stuck—whether it’s configuration, SDK quirks, or integration questions.
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Developing knowledge-base articles, planning AMAs, and coordinating with marketing on community events.
This blend of technical problem-solving, customer advocacy, and strategic collaboration is what makes community engineering so rewarding for me.
What’s one aspect of your work that you find particularly rewarding, and how does it connect to your personal values?
One of the most rewarding aspects of my role is the constant context-switching and the opportunity to tackle a wide variety of problems; no two days are the same. One moment I’m troubleshooting an SDK integration, the next I’m researching a brand-new authentication protocol or drafting best-practice guidance.
This rapid pace feeds my core values of curiosity and continuous growth. I thrive on learning new technologies and approaches, and on applying that knowledge to help others.
What simple action can a community member take to contribute to a positive and supportive community environment?
Click on the Thumbs Up button
What’s one thing you’ve learned about online communities that you think everyone should know
One key lesson I’ve learned is the incredible longevity of community contributions: even years after a question is asked, someone will sometimes dig up that old thread and post a deep, up-to-date solution.
Outside of work, what do you enjoy doing?
Outside of work, I’m a bit of a nerd at heart: I love gathering with friends for Dungeons & Dragons and other tabletop RPGs, gearing up my characters in POE, or being locked in the Escape Rooms. On Saturdays, I’m renovating my flat in a 120-year-old tenement house by myself. I also stay tuned to the latest LLM releases and AI tools.
Thanks for sharing, Dex! Stay tuned because we have a few more community engineers to feature!