Change Password (Link) e-mail template redirect not working

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1

I have edited the Change Password (Link) e-mail temple to redirect back to my origin site after the user resets its password from the e-mail. The issue is I am getting the Password Changed screen but no redirect to my set URL.

3

Hi @QuestionsAsAService

Thank you for reaching out to us!

There are a couple of reasons for seeing the behaviour that you describe, please allow me to share some likely culprits:

  • Application Login URI was not setup: Auth0 uses this field to determine where to return the user after a successful password reset. This can be configured from your Auth0 dashboard → Application → [Application Name] → Settings → Application Login URI;

  • if the password reset email is triggered programatically via API calls, you need to include the client_id parameter in your request so that that Auth0 knows which application triggered the reset and can redirect according to the Application Login URI specified in the application;

  • configure the Tenant Login URI ( as a global fallback ): if client_id is not specified, the redirect will be triggered as fallback according to the Tenant Login URI, which can be set from the Dashboard → Settings → Advanced → Tenant Login URI.

I highly recommend the following documentations that offer more in depth information on the matter:

Hope this helped!
Gerald