Change Password (Link) e-mail template redirect not working

Get Help
,
1

I have edited the Change Password (Link) e-mail temple to redirect back to my origin site after the user resets its password from the e-mail. The issue is I am getting the Password Changed screen but no redirect to my set URL.

3

Hi @QuestionsAsAService

Thank you for reaching out to us!

There are a couple of reasons for seeing the behaviour that you describe, please allow me to share some likely culprits:

  • Application Login URI was not setup: Auth0 uses this field to determine where to return the user after a successful password reset. This can be configured from your Auth0 dashboard → Application → [Application Name] → Settings → Application Login URI;

  • if the password reset email is triggered programatically via API calls, you need to include the client_id parameter in your request so that that Auth0 knows which application triggered the reset and can redirect according to the Application Login URI specified in the application;

  • configure the Tenant Login URI ( as a global fallback ): if client_id is not specified, the redirect will be triggered as fallback according to the Tenant Login URI, which can be set from the Dashboard → Settings → Advanced → Tenant Login URI.

I highly recommend the following documentations that offer more in depth information on the matter:

Hope this helped!
Gerald

4

Hi ! It still does not work :(. Just to make sure when you refer to application login URI do you refer to the Auth0 application login page or to the endpoint sign in page like the sign in page of my site coolcompany.com/signIn ?