Change Account Domain

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1

Hello,

We’ve recently changed the name of our company.

When we signed up with Auth0 we used our old company name. This means that when we send a password reset email, our old company domain appears.

Is there anyway for Auth0 to change our company name? We’d rather not create a new account as we’d need to redevelop everything as it all refers to ClientId and Secrets.

Regards.

2

If you want to just change the company name displayed, you can change it in the Settings section of the Account Settings(https://manage.auth0.com/#/account) page.

But, if you want to change the url of your Auth0 account (e.g. company.eu.auth0.com), according to (Data Export and Transfer Policy) not even Auth0 can do it. However, you can create a new account and using Management API (Auth0 Management API v2) and use extensions(like User Import / Export Extension) to move all your configurations and users to the new account.

3

This is highly inconvenient. I want to be able to change my account domain.

4

Is there any chance of making it easier?

5

Unfortunally, at the moment, there is not an easier way for this. Since is not possible to rename a tenant, the available option is to manually migrate your data to a new account.

6

Change your account domain (the tenant name) is one of Auth0’s Unsupported Requests:

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