Move users from to a new tenant

Help
1

Hi There,

I looking ways to move users to new tenant without changing password, we use auth0 database to store data, also is it possible to change the tenant name?

Thanks in advance

3

Hey there @abhamidipati!

Unfortunately changing tenant name is one of unsupported requests. You can check those here:

If you are using an Auth0-hosted database when transferring users from one tenant account to another this unfortunately does require users to reset their password as we are unable to export the password hashes for security reasons

5

Thanks for the reply!

@konrad.sopala can we rename the tenant name?

6

Unfortunately you can’t. I wrote it above and linked the doc about it

7

Thank you very much! @konrad.sopala

8

No worries! Glad I was able to point you to the right info!

9

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.