Can't send invitation from Organization

When I try to create invitations from an Organization, the “Send invites” button is grayed out, but no error message appears.

I don’t know what’s causing this, and I was using this feature the same way just a short while ago, and everything was working fine.

Hi @leo3

Welcome to the Auth0 Community!

There are a couple of reasons why this could happen, allow me to share some ideas:

  • double-check that your application is configured to use Organizations: in your Dashboard, navigate to the application → Login Experience and ensure it’s set to either Business Users or Both;

  • check if the Application Login URI is configured in order to Auth0 to know where to send users after they accept the invitation, please see our Support Article on Auth0 Organization Invitation Configuration

It might be worth checking this following topic on Invitation to organization does not always work? , as in that case, Invitations were not working correctly because Sign up was disabled.

Hope this helped troubleshoot the issue, but let us know if you continue seeing the same behaviour.

Best regards,
Gerald