Hi, I created a postgres RDS in AWS as a custom database for my test tenant. I am able to connect to it using Postico (working on a mac). I’ve entered in the url for the connection string according to the Login and Get User template: postgres://${configuration.user}:${configuration.pass}@..us-west…

Solved - I did not have ssh open in my security group for the RDS.

Can't connect to AWS postgres RDS custom database

konrad.sopala February 11, 2020, 10:54am 7

Hey there @siggyt!

It seems that this issue is a bit off the topic here. Can you open a separate topic for that? It will . make the navigation and searchability clearer for all users. Thank you!

Topic		Replies	Views
Custom database connection with RDS Postgres Get Help user-profile , user-management	2	23	July 31, 2025
Configuring PostgreSQL as Auth0 Custom Database Blog Discussions	3	3426	April 17, 2023
"Connection is disabled" - why is Auth0 not trying the enabled connection? Get Help	4	15466	March 2, 2019
PostgreSQL Database hosted on RDS not being able to connect to Auth0 custom database Get Help connections , custom-database-connections	1	298	April 23, 2024
Best practices for accessing a custom DB via an SSH tunnel Get Help custom-database	4	3404	December 12, 2022

Can't connect to AWS postgres RDS custom database

Related topics