Hello Auth0 Support,
I have lost administrative access to a tenant.
The tenant is still used by my application, but I cannot identify the Auth0 account that owns it. I have already tested all known email addresses and login methods.
Can someone help me please?
Thank you and best regards
Hi @burkar
Welcome to the Auth0 Community!
I understand that you need to identify the Auth0 account that has Admin access to your tenant, as you no longer have access to it.
To help you resolve this issue, please send a DM ( Direct Message ) to our @support group, forwarding all the information provided and any other details that could help us pin-point the correct tenant and account ( a client_id from your application can also help ). You can click on " support" mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Looking forward to your DM!
Best regards,
Gerald