Cannot access


We have a user with an Auth0 account, but she can’t log in to the account with her Google email, which is verified. It took her to a domain creation page.

Since we created the account with the Google login, we don’t have a specific password for Auth0 access.

Auth0 admins, please advise what we could do to resolve it. Thanks!

Hi @Nikita.H ,

Welcome to the Auth0 Community!

Could you please DM me the email of the user and the screenshot of the domain creation page that she observed?