I have an account on Auth0 but unfortunately my yubikey got reset. Now I when I try to login to auth0 I get the message "Verify Your Identity Make sure your Security Key is nearby. Once you continue, you will be prompted to use it." Since mine got reset this always fails. I have the backup codes …

Hi @marnix_lenoble , Welcome to the Auth0 Community! Please follow the instruction in this doc: [image] Account Locked: MFA Resets Requests FAQs MFA Reset Request Process Summary The aim of this FAQ is to help both you and us in handling MFA resets request in a more conv…

Can no longer login to Auth0

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dan.woda June 10, 2022, 4:33pm 3

Hi @marnix_lenoble,

Welcome to the Auth0 Community!

Please follow the instruction in this doc:

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Can no longer login to Auth0

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