Broken log in flow after upgrade

Please fill out the following to the best of your ability. Doing so will help out the troubleshooting process

  • What are you trying to achieve? What is the use case or idea behind it?
    We upgraded our embedded lock as specific in migration email , but seems like many times the login hangs when we click “LOG IN” and then fails with the error “We’re Sorry, something went wrong when attempting to log in”
    WTF, we need this to work, but your API broke our log in flows!

No messages are printed to console or no network calls.

This is for the apps and

  • If this is caused by an SDK please mention the SDK along with the specific version number.
    Auth0 Lock was upgraded from 10.8.1 to 11.3.1
    The auth0-js was upgraded from 7.6.1 to 9.3.0

  • Is this easily reproducible? If not, please explain.

  • If this is related to Lock / any SDK please share the SDK as well as lock initialization code or any code that is relevant.

  • If this is an issue with an API please mention the endpoint you are trying to hit. Relevant code, and or a network trace, is really helpful when debugging such issues.

  • Environment-specific information (Which OS, Language Runtime + Version, Browser etc).
    Firefox and Chrome latest.

Hey @derric

As it has been more than a few months since this topic was opened and there has been no reply or further information provided from the community as to the existence of the issue we would like to check if you are still facing the described challenge?

We are more than happy to assist in any way! If the issue is still out there please let us know so we can create a new thread for better visibility, otherwise we’ll close this one in week’s time.

Thank you!

This topic was automatically closed after 6 days. New replies are no longer allowed.