Authorization Extension Api Too slow causing Endpoint Timeout

[rrodriguez]

Hello,

I just started having a problem with an End Point Time Out, what I found out is that when I’m asking all the members of a group every API call takes 15000 ms (15 Sec) and since the group has 47 members I need to paginate since the API call only gives me 25 members per page so in total the call takes more than 30 second causing my endpoint to timeout.

Any idea why the Authorization API is that slow ??? Is there a way to speed up the API call? The response brings me all the users and all their data but I only need the users IDs. The main idea is to get all the IDs of a group.

Any help would be appreciate it.

Greetings,
Rod

[konrad.sopala]

Hey rrodriguez!

Have you tried it again? The API call shouldn’t definitely take that long.

During that timeframe there could have been a slowdown. Our https://status.auth0.com/ is a good resource to always check that! If you’re still experiencing the issue, please let us know!