Auth0 SLAs for non enterprise plans

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Hi,

May I know the SLA for Auth0’s non enterprise offerings ? The public documentation does not state any SLA. Are non enterprise plans ok for production use cases ?

Regards.

3

Hi @abhishek.mishra

Welcome to the Auth0 Community!

Thank you for posting your question. I will reply to you shortly as I will confirm the details with the team.

Thank you for your patience
Dawid

4

Hi @abhishek.mishra

I’ve checked with the team, and we do not offer SLA for non-enterprise customers. Even if we are not offering SLA for uptime, we are constantly doing our best to deliver the best product.

Thanks
Dawid

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