Auth Challenge Bot Prompt "Verifying" May Confuse Users

Overview

The wording of the Auth Challenge can be confusing to some end-users. The Auth Challenge Bot detection says “Verifying” while running and “Succeeded” when complete, leading some users to think they would receive an email to verify their identity.

Applies To

  • Auth0 Bot Detection
  • Attack Protection
  • Auth Challenge

Cause

Auth Challenge Bot detection wording: “Verifying”, “Succeeded” led some users to think they would receive an email to verify their identity.

Solution

Currently, the text on the bot detection challenge cannot be customized. To suggest this functionality in a future release of Auth0, please submit a feature request using the Product Feedback form.