Hello, we are having an issue with our react native app when it is deployed to android (ios is fine) After around a month users stop being able to log in and we have to delete the user from Auth0 and have them re-auth to be able to access it. Does anyone know what could be causing this and how we could fix it?
Edit: I was just told that it is effecting ios as well.
Hi @jdrees,
Welcome to the Auth0 Community!
I recommend checking your logs to see if there are any clues as to why your users are suddenly unable to log in. You should look for the f log event type code, which refers to failed login events.
I hope this helps!
Thanks,
Rueben
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.