Guys i lost all my Applications and Users for auth0. How it possible? You deleted them?
Welcome to the Auth0 Community!
I understand that you no longer have access to your Auth0 applications and users. Please let us know if you are encountering an error message, are you having trouble accessing your tenant or if you have received any email from Auth0. Any additional detail would help more accurately pin-point the exact issue.
Best regards,
Gerald
Hello. Yeap now i found your email about Auth0 Tenant Inactivity Notification. So we missed it. But we still using this services. Is it possible to restore our data?
Thank you for confirming!
In this case, it is likely that you can be seeing the “Error! You don’t have permissions to access the resource” message when attempting to make changes to your tenant or access resources.
If your tenant has not yet been deleted due to inactivity and you require access to be restored, please send a DM ( Direct Message ) to @support forwarding all the information provided and confirming the email address of your Auth0 account and the name of the tenant where you are encountering this issue. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
After verifying the tenant integrity, we can submit a Support case on your behalf and request the tenant to be unbanned.
Looking forward to your DM!
Best regards,
Gerald