A user getting Oo[

Help
,
1

I already posted this, but I missed the notification and then forgot about it see: original post

So, I have one user that gets;

att.kQveOkfZCUESIGBToHXNJvb3iJIvzMXnbc1zaHUrW7o
att.kQveOkfZCUESIGBToHXNJvb3iJIvzMXnbc1zaHUrW7o390×654 22.2 KB

I’ve checked with him and this is the logs that was linked to his IP on that same time

{
  "audience": "ranking-simulation",
  "auth0_client": {
    "env": {
      "angular/core": "18.1.0"
    },
    "name": "@auth0/auth0-angular",
    "version": "2.2.3"
  },
  "client_id": "2LqkYZMbrTTXEE0OMkQJLmpRrOVQheoF",
  "client_name": "Badman",
  "date": "2024-08-21T07:18:24.752Z",
  "description": "Login required",
  "details": {
    "body": {},
    "connection": null,
    "error": {
      "message": "Login required",
      "oauthError": "login_required",
      "type": "oauth-authorization"
    },
    "qs": {
      "audience": "ranking-simulation",
      "auth0Client": "eyJuYW1lIjoiQGF1dGgwL2F1dGgwLWFuZ3VsYXIiLCJ2ZXJzaW9uIjoiMi4yLjMiLCJlbnYiOnsiYW5ndWxhci9jb3JlIjoiMTguMS4wIn19",
      "client_id": "2LqkYZMbrTTXEE0OMkQJLmpRrOVQheoF",
      "code_challenge": "sroW1fKQ4pVdH9GrXF_2RGZNBc441OxM00GkMmKylZg",
      "code_challenge_method": "S256",
      "nonce": "RkhQdnJZY1QySnN2bXlfMnUwWEVlRTUwbksuQi41QU1XNE9xSS5DaXNyWA==",
      "prompt": "none",
      "redirect_uri": "<root url>",
      "response_mode": "web_message",
      "response_type": "code",
      "scope": "openid profile email offline_access",
      "state": "dTFBbzRHdVB0Ulh2eWtSRHZ1bU43SHVnQTRiSklrUlFyNlp1ZnRWMGdIOQ=="
    },
    "riskAssessment": null
  },
  "hostname": "badvlasim.eu.auth0.com",
  "ip": "<the ip adress>",
  "scope": [
    "openid",
    "profile",
    "email",
    "offline_access"
  ],
  "type": "fsa",
  "user_agent": "Chrome 91.0.4472 / Linux 0.0.0",
  "log_id": "90020240821071824803111000000000000001223372090696067845",
  "tenant_name": "badvlasim",
  "_id": "90020240821071824803111000000000000001223372090696067845",
  "isMobile": false,
  "id": "90020240821071824803111000000000000001223372090696067845"
}

He logs in just like all my other users, so I’m out of ideas what might be wrong

2

Any update on the above?