No worries @ajv!
So let me tell you how it looks like. The Community Team is responsible for handling questions that are coming into community forum (which is here). We’re the smallest team out of let’s call it all support teams in the company. There are a few others teams handling support as well, such as developer support team that is solely responsible for handling our paying customers inquiries (which is all developer , developer pro, enterprise customers).
Can you share with me a screenshot of a topic that you cannot reply to anymore? Cause it’s strange as we have that option turned on on Discourse. Thank you!