Last Updated: Dec 3, 2024
Overview
Many users cannot log in to a mobile application and are seeing the error:
You may have pressed the back button…
There is a 401 response from /authorize/resume. The request to /authorize/resume has the “did” and “did_compat” cookies but not the “auth0” and “auth0_compat” cookies.
If searching for the req.url in Kibana, the /authorize/resume?state=[state], res.status_code will be null, log_type: request_error and err.message: “You may have pressed the back button…”
Applies To
- Native App
- Mobile Application
- iPhone
Cause
The iPhone’s date was being set ahead or behind.
Solution
On the iPhone, go to Settings > General > Date & Time > and toggle ON the Set Automatically option.