Problem Statement
Many users cannot log in to our mobile application.
Symptoms
- 401 response from /authorize/resume
- request to /authorize/resume has the did and did_compat cookies, but not the auth0 and auth0_compat cookies
- users see the error: “You may have pressed the back button…”
Steps to Reproduce
On an iPhone, go to Settings > General > Date & Time > toggle off “Set Automatically” and choose a date that is ahead or behind the current date.
Cause
The iPhone’s date was set ahead or behind.
Solution
On the iPhone, go to Settings > General > Date & Time > and toggle ON “Set Automatically”.