Wrong verification code for passwordless login shows "WE'RE SORRY, SOMETHING WENT WRONG" message to user

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1

When the user types an invalid code in lock it shows the error “WE’RE SORRY, SOMETHING WENT WRONG”.

Looking at the network trace – the server responds with:
{"error":"invalid_user_password","error_description":"Wrong email or verification code."}

Looking at the github code: lock/en.js at 8693831e5b62090178d657e99da0ed18ecae1277 · auth0/lock · GitHub

It seems that there is no key for the invalid_user_password.

What is the recommended strategy to provide a better error message to the user?

Thanks.

2

Hi @Joe-FS,

You can customize Lock error messages via the Language Dictionary.

For example:

languageDictionary = { 
        title: config.dict.signin.title,
        error: {
          passwordless: {
           // User enters incorrect code
            invalid_user_password: 'Wrong password',
           // User does not enter code (i.e. leaves field blank)
            'bad.verification_code': 'Bad verification code'
          }
        }
      };

Screen Shot 2021-01-15 at 14.15.26 Screen Shot 2021-01-15 at 14.08.50

2 Likes
3

Awesome will give that a shot.

Guidance is much appreciated!

1 Like
4

Hey there!

Have you had a a chance to test it out?

5

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