The following error is received in the tenant logs when users are creating the account during login via WindowsLive social login.
"description": "Error retrieving AzureAD profile"
On October 26th, 2017 Microsoft announced the deprecation of the Live Connect API and Live SDK. This is a Microsoft deprecation that will affect Auth0 customers using the Microsoft social connection. Affected customers were notified at the time.
These are the steps required to fix the problem:
- Open the Microsoft Account connection in the Dashboard.
- Select “Azure AD (personal accounts)” in the ‘Strategy Version’ field. Once this step has been completed, user authentication will be performed using Azure Active Directory v2.
- If calling Microsoft’s APIs from applications, Migrate from Live SDK to Microsoft Graph.