Last Updated: Nov 29, 2024
Overview
This article clarifies whether using WhatsApp as a passwordless integration is possible.
Applies To
- Passwordless Integration
- OTP
Solution
This is not possible by design. The Engineering team has this idea in the backlog. Unfortunately, there’s no ETA.
However, it is possible to use the Custom SMS Gateway as a workaround. Create a Gateway on the server, initiate the SMS from Auth0, process the request at your end, and leverage the Whatsapp APIs to send the messages to the customers.