Ready tI’m investigating why some users can’t log in. I’ve dumped logs to find anything suspicious. There is no correlation with the environment, be it the user browser, OS or platform. What I’ve found is an absolute correlation with “hostname”:
D SELECT
type, COALESCE(hostname, 'null') AS hn, COUNT(*)
FROM auth0_logs
WHERE type='s' OR type='fu' OR type='fp'
GROUP BY type, hn
;
┌─────────┬─────────────────────────────┬──────────────┐
│ type │ hn │ count_star() │
│ varchar │ varchar │ int64 │
├─────────┼─────────────────────────────┼──────────────┤
│ s │ my.custom.domain.de │ 53160 │
│ fp │ │ 4073 │
│ fu │ │ 4155 │
└─────────┴─────────────────────────────┴──────────────┘
(“s”: successful login, “fu”: failed login - wrong email/pass, “fp”: failed login - wrong password)
Now I’m stuck, I can’t backtrack from the missing “hostname” to its root cause. The package “auth0-spa-js” doesn’t contain such substring at all.
Please suggest where to look next.