Problem statement
When users from Quebec Canada get a Voice MFA message, the numbers returned are ordinal (1st, 2nd, 3rd as opposed to being read 1,2,3, etc.). Can Auth0 assist with this issue and have the correct phone number format read out to end users?
Solution
Auth0 does not directly handle this issue since Twilio is the service that sends SMS or Voice Message codes to users.
This Twilio documentation has been helpful in resolving this issue. NOTE: The advice given by Twilio in the documentation is a configuration update made in Twilio and does not involve the Auth0 dashboard.