Users not able to log-in after Password Reset

We have multiple users who have reset their password and their log-in’s are erroring out with Failed Login (wrong password) and Invalid credentials provided. They have verified that the password is correct by copying out to Notepad and entering in for the reset and the 1st log-in without success multiple times. What else can we try to help?

Hi @tbarczak,

Welcome to the Auth0 Community!

I understand that you have a set of users who can’t log in after resetting their passwords.

Could you test for me if you can reproduce this issue on your end by creating a new user and then trying the password reset flow?

This can at least verify if the flow works as expected.