User Import/Export Extension: Error in Email Property, Expected Type String but Found Type Null

Overview

This article explains why, when importing users using the User Import/Export Extension, the following error may occur:

Error in email property, expected type string but found type null

Applies To

  • User Import/Export extension

Cause

The error occurs because one of the users attempting to be imported has a null or empty value for their email address. Consecutive users attempted to be imported after a user with a null email will also fail to import.

Solution

Ensure you are not importing users with null email fields.

Correct formatting:

{

    "user_id":"123",

    "given_name":"John",

    "family_name":"Doe",

    "email":"j.doe@example.com"

  }

Incorrect formatting:

{

    "user_id":"123",

    "given_name":"John",

    "family_name":"Doe",

    "email":null

  }