Hi @jes.carney
There’s not a lot of information here. I highly doubt this could be something on Auth0’s side.
From what you have described, this is a problem with your application session (not Auth0’s session). This session is completely controlled by you. It is typically built from info in the ID token received from Auth0, but Auth0 doesn’t maintain it.
Or if you have rules that modify the profile, it is possible there is a bug there.
If you can post more info, I might be of more help.
John