I’m trying to switch from one Facebook App (i.e., the entities that appear in the “Admin Apps” section of
https://developers.facebook.com/) to a new one for the facebook Social Connection. (Why? Because Facebook disabled the old one and won’t respond to our appeals).
I’ve successfully configured the new app, set it to “Live” status in the Facebook Developer portal, and updated the App Id and App Secret in the auth0 management interface. I’m able to successfully sign up as a new user with the updated connection. But I’m having trouble with our pre-existing users.
When they attempt to authenticate, it appears that they’re being assigned new user_id’s, with the same email addresses as their pre-existing profiles in auth0.
In other words, we wind up with, for the same user, with the same email address, two auth0 profiles, both prefixed with
facebook| in their user_ids. Not good! We have some logic in our app that detects this case (to deal with the situation where they’re trying to make a new account using an email address that already ha a profile), and stops them from proceeding. So the result is, they can no longer log in with Facebook at all.
Is this behavior expected (that a new app Id and secret would yield new/different user_id’s), and any advice on how to deal with it?