Update Primary Security Contact Procedure

Overview

A primary security contact needs to be created beforehand for Auth0 to contact the customer’s security teams quickly as a response to cyber-attacks and potential bad actors mitigation.

Applies To

  • Security Center

Cause

Need to create or update the Primary Security Contact

Solution

The Technical Account Manager needs to be contacted to update the Primary Security Contact. The following email address can be used in this matter - tam@auth0.com.

Another possibility would be to contact the Account Owner regarding this change.

If any issue occurs in this process, please do not hesitate to create a support ticket.