Universal Login Prompt Contains Unexpected Text Not on Custom Prompts Page

Overview

This article explains a potential cause for additional text appearing in the Universal Login prompts after adding customized text.

Applies To

  • Universal Login
  • Custom Prompts

Cause

The custom text boxes for Universal Login prompts do not show when there is text beyond what is seen. If there are spaces after the expected text, it could force the unexpected text off the screen.

Solution

If a prompt contains additional text, check for that text in the Universal Login prompt by scrolling sideways in the text box or using the arrow keys.