I’m trying to enable refresh token rotation in the dashboard, but it’s not working and I’m getting this error when I click on SAVE CHANGES button. Error! The account is not allowed to perform this operation, please contact our support team.

Hi @farah.amawi , as discussed since yours is a PSaaS environment which can have different configuration from the public cloud, The can be feature differences on PSaaS instance with public cloud. Procedure would be to create a Support ticket via our support portal. Our PSaaS team will work with you…

Unable to use refresh token rotation

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sidharth.chaudhary August 26, 2020, 9:20am 9

@farah.amawi, you should be able to open the support ticket from tickets tab on our support portal:

Your tenant admins in the team should have access to the support portal to open the ticket with us

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Unable to use refresh token rotation

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