Problem statement
We are on the Converged Platform. The below error happened right before a user logged in successfully. This error happened only once. Can you help us understand this error?
error: server_error, error_description:Unable to save custom claim.: not primary
Cause
not primary
is an error due to a change in the underlying datastore, likely to a change in writer nodes due to an underlying node failure - e.g. a hardware failure that causes another data replica to be used. While not a regular occurrence, these changes can occur and should not result in ongoing issues.