The following attributes are missing: password_policy

Hi everyone,

we discovered an strange behaviour on password resetting. When a user clicks on a password reset link, he will get the error “The following attributes are missing: password_policy”.

We are using a custom database with password strength “none empty passwords”. This worked very fine for use, but since some time (days? weeks?) this error message will be presented. When I set the password strength at least to 6 characters, it is working again.

I work with two different auth0 accounts and its happen only in one of them. (there mostly identically)

Is this an intended behaviour or did we something wrong (except using a weak security setting :wink: )?

thanks

1 Like

Hey there!

Sorry for such delay in response! We’re doing our best in providing the best developer support experience out there, but sometimes the number of incoming questions is just too big for our bandwidth. Sorry for such inconvenience!

Do you still require further assistance from us?