Suppress sending verification E-Mail via UI

Hello everyone,

I have read several similar threads regarding this topic, but I can’t find the solution to my issue.

What I want:

  • create user via UI
  • disable automatic sending of verification emails (since I want to add some required metadata)
  • after user is created, I add some metadata
  • click in UI on verify email, so that the user gets the verification email

I am kind of lost here, since this process works if I create the user via API call i.e.

--data-raw '{"email":"email@address.com","blocked":true,"email_verified":false,"family_name":"Familiy_Name","password":"supersecret","connection":"Username-Password-Authentication","verify_email":false}'

I can see the requested App Metadata block

When I click on “Actions - Send Verification Email”, I get the desired email to verify myself.

I have also defined a pre-user and post-user-registration action like this:

exports.onExecutePreUserRegistration = async (event, api) => {
  // Set email_verified to false
  api.user.setAppMetadata('email_verified', false);
  api.user.setAppMetadata('verify_email', false);
  api.user.setAppMetadata('blocked', true);

  // Add a flag to track unverified status
  api.user.setAppMetadata('verification_status', {
    verified: false,
    created_at: new Date().toISOString()
  });
  
  // Prevent verification email from being sent
  api.user.setAppMetadata('suppress_verification_email', true);
};

and

exports.onExecutePostUserRegistration = async (event, api) => {
  // Set email_verified to false
  api.user.setAppMetadata('email_verified', false);
  api.user.setAppMetadata('verify_email', false);
  api.user.setAppMetadata('blocked', true);

  // Add a flag to track unverified status
  api.user.setAppMetadata('verification_status', {
    verified: false,
    created_at: new Date().toISOString()
  });
  
  // Prevent verification email from being sent
  api.user.setAppMetadata('suppress_verification_email', true);
};

I can see that the App Metadata ist actually filled out like expected, but the behaviour is just wrong. The user is unlocked, the verification email is send.

Any ideas/suggestions on that topic?

Cheers

Hi @mrszop

Welcome to the Auth0 Community!

Unfortunately, It’s not possible to disable the automatic sending of verification emails via Auth0 Dashboard, and it’s possible, as you identified, when creating a user with Management API. You can read about that here → Disable Verification Email Sent on User Creation

If you think this feature would benefit Auth0, I encourage you to open a new thread in the Feedback category, explaining your use case and what you would like this feature to look like.

Thanks
Dawid