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Support Request: Update Account Certificate



On an older account I have, I noticed that the certificate is using sha1WithRSAEncryptionas the signing algorithm. However, I just created a new test account, and the certificate for the new account is sha256WithRSAEncryption.

How can I update the certificate of the old account to use sha256WithRSAEncryption? I don’t see anywhere to do this. If this isn’t a user action, can somebody from Auth0 help with this?


@prashant or @jmangelo , any ideas?


Updating the certificate on an existing account is possible, but requires to be synchronized with you as it may imply downtime. I’ll raise an issue through another support channel so that the timelines and the process can be discussed and arranged. You should receive a notification about this shortly, let me know through here if you don’t.