I am trying to get access to the SOC2/SOC3 report and am redirected to whistic.com. I sign up and it just gives me a login redirect loop. I sign in, it brings me back to sign in screen. Has anyone access beeen able to get the report?
Hi @MrShadow
Welcome to the Auth0 Community!
I understand that you are met with a login redirect loop and incomplete sign in when trying to access the SOC reports.
Access to the SOC2 and SOC3 Reports is made by logging in the Auth0 Support Center and navigating to Compliance. From here, Enterprise Customer Identity Cloud (CIC) customers can access our Security and Compliance documentation at https://security.okta.com, whereas Self-Service customer can access these reports via click here. Can you please check that you are logged in the Auth0 Support Center before attempting to access the Whistic platform? I suspect the loop might be caused by a missing session; it might be worth also clearing your cache data and logging in the Support Center afterwards or even via a different web browser.
Please let us know if you were able to get the issue resolved and access the reports.
Best regards,
Gerald