Accessing SOC2 Report

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1

Hi,

I was wondering if I could get assistance in accessing Auth0’s SOC2 report. I’ve requested access to via the Okta Trust Center but I keep getting denied and I’m not sure why.

Thanks for your help!

3

Hello @bre,

Welcome to the Auth0 Community!

The Okta Security Trust Center is designed only for Enterprise Customer Identity Cloud (CIC) customers.

If you are under self-service you can access the SOC2 report using this link, as mentioned in our Compliance article.

Hope this helps!
Best regards,
Remus

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4

Hi,

We are reviewing the latest SOC 2 Type II compliance documentation for Customer Identity Cloud (CIC) and note that the Auth0 SOC 2 Type 2 reports in the Okta Trust Center currently cover through April 30, 2025, rather than November 30, 2025.

For audit purposes, we need to understand if Auth0/CIC has changed its SOC 2 reporting cycle from November–November to May–April, and if so, whether that is the current official SOC 2 period. Could you confirm whether an Auth0 SOC 2 report covering through November 30, 2025, will be produced, or whether the new reporting period is May–April moving forward?

Thanks!

5

Hi @kpryce,

Welcome to the Auth0 Community!

To ensure continuous compliance coverage and avoid any possible gap periods, Auth0/CIC has moved to a semi-annual SOC 2 reporting cycle:

  • May 1, 2024 – April 30, 2025
  • November 1, 2024 – October 31, 2025 (FY26 H2)

The next SOC 2 reports covering the period November 1 2024 to October 31 2025 should be available from the Security Trust Center, while also, if needed, there is a bridge letter available for you to download which will cover from the date of the last report to the date you download it from the Security Trust Center.

Please let me know if this helped!
Best regards,
Remus