Set MFA Default Factor

Problem Statement

We have multiple MFA factors enabled and would like to set the default factor when the user is first prompted for MFA.

Solution

Some factors are considered less risky than others (e.g. push > OTP > SMS). That determines which factor is set as default.

As per the current design, we can not customize the default MFA factor. However, if you want to display a list of all available factors before prompting users for one of them, please reach out to our Support team. They can work with our Product team to enable a feature flag to make this option available for you.