Session Lifetime Limit — Max 3 Days? How to Configure for Longer Sessions

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We are trying to configure longer login persistence in our production tenant and have run into a limitation.

Specifically, we want to set:

  • Idle Session Lifetime (Persistent) → ~12 weeks

  • Maximum Session Lifetime (Persistent) → also ~12 weeks

However, in our Auth0 Dashboard, the configuration UI enforces:

  • Idle Session Lifetime (Persistent):
    Must be ≤ 4320 minutes (3 days)

  • Maximum Session Lifetime (Persistent):
    Must be ≤ 4320 minutes (3 days)

Screenshot from our tenant:

image
image1680×937 110 KB

What we found so far

We discovered a few community posts indicating the limits would be much higher on paid plans:

Those discussions suggest that Developer / Developer Pro plans can set persistent session lifetimes up to 100 days, significantly more than the 3-day limit we see.

They also linked to this documentation:
https://auth0.com/docs/manage-users/sessions/configure-session-lifetime
but the docs do not specify current shows the max values anymore.

Questions

  1. Has Auth0 recently changed the maximum supported session lifetime?

  2. If longer persistent sessions (12 weeks ~ 84 days) are still supported:

    • How can we enable this for our tenant?

    • Do we need to request a configuration change from Auth0 support?

Any advice or clarification would be greatly appreciated :folded_hands:
Thanks!

3

Hi @chenchang.lew

Welcome to the Auth0 Community!

Thank you for posting your question. The 100-day limit for session lifetime is only available on the enterprise plan. If you are on the Developer Plan, your max settings are as mentioned by you above:

  • Idle Session Lifetime (Persistent):
    Must be ≤ 4320 minutes (3 days)
  • Maximum Session Lifetime (Persistent):
    Must be ≤ 4320 minutes (3 days)

Thanks!
Dawid

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