"Self changing of passwords is not enabled on this connection" Error When Calling /dbconnections/change_password Endpoint

Knowledge Articles
1

Overview

This article explains an error that occurs when attempting to call the POST /dbconnections/change_password endpoint to initiate a password reset.

Self changing of passwords is not enabled on this connection

Applies To

  • Database Connection
  • Change Password Endpoint

Cause

This error occurs because the disable_self_service_change_password flag is set to true in the database connection settings.

Solution

  • Call the GET /v2/connections/{id} endpoint to retrieve the current connection configuration. The options object from this response is required for the next step.
  • Call the PATCH /v2/connections/{id} endpoint using the appropriate connection_id. In the request body, pass the full options object from the previous step and set the disable_self_service_change_password flag to false.
{
  "options": {
    // Include all other options attributes from step 1
    "disable_self_service_change_password": false
  }
}
  • Call the /dbconnections/change_password endpoint again to verify the change was successful.