Problem statement
A tenant administrator would like to be able to find details of a user, by entering a user_id into the Users search box. Explain whether this is possible.
Symptoms
The Search for users box will only find details of a user if a username or email address is entered.
Steps to reproduce
- Dashboard > Users > Search bar.
- Search a user ID:
email|92x3d1406f1a1a5cyy62xxd0. - No results.
Cause
When searching for users, queries must be created using Lucene query syntax to define the scope of the search.
Solution
Use Lucene Search Query Syntax, as in these examples:
user_id:"email|92x3d1406f1a1a5cyy62xxd0"(complete)user_id:*auth0*(partial)