Safari issue opening the authorize() function

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I am using expo for a react native app. I am using a development build on an iOS simulator so that I am able to use Auth0 as my authentication package. I am using their build in sdk function authenticate() which launches the login page. It worked a couple times, then suddenly whenever it goes to my auth page it says “safari can’t open the page because the network connection was lost”. I did a full reset of the ios simulator and it worked again for a couple times then suddenly showed that error again. Seems to be little rhyme or reason to the pattern and I cannot debug the error because it is on the safari popup side of things. I have checked and there is internet connection on the device, if I go to safari I can surf the web like normal. It is an iPhone 16 pro simulator on iOS 18.4 (22E238).

I have tried re building the app, changing to different devices, to no avail. I am at the point where I feel like I need to dig into the underlying code, but the reason I am using expo is because I am new to native development. Many places I have seen suggestions to look at xcode logs but obviously I am not using xcode as I am using react native on expo.

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Hi @micahcb,

It sounds like the issue may come from the way the cookies are handled. Try logging the issue and provide us with the error message.

Also make sure you’ve set up the SDK correctly using this quickstart guide:

If you have any further questions feel free to reach out.

Have a good one,
Vlad

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Hi @Vlad..murarasu, thanks for the response. How am I supposed to log the issue if it happens on the safari pop up. When I console log the response of the authorize() function it is undefined. I have ensured that I set up according to the documentation.