Request for SNI Compliance Analysis

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We received notification that our tenant has received non-compliant requests omitting the SNI TLS extension within the last 20 days.
To prepare for the August 2025 brownout schedule, we need to identify the source of these requests. HOw can we get:

  1. Client identification data for non-SNI requests:
  • Request timestamps
  • FrequencyReady to post? :magnifying_glass_tilted_right: First try searching for your answer.
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Hi @smichaelsen

Thank you for reaching out to us!

I understand that you need to identify which client in your tenant has made non-SNI complaint requests. From what I could find, our Developer Support team would be able to generate a report that can help identify the non-compliant clients. This can be done by submitting a Support case via the Auth0 Support Center.

You can find more information on how to Open and Manage Support Tickets on our documentation. If you require any additional assistance with opening a Support case, please send a DM ( Direct Message ) to @support and we can pick up the conversation there.

Have a great one!
Gerald

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Thank you!
I have tried to open a ticket, but did not manage. I have sent a DM to support asking for help on this.

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