Hello Auth0 team,
I recently created an Auth0 account using email and password. During onboarding, a development tenant was automatically created in the US-5 region.
I need my tenant to be hosted in Europe (EU). When I try to create a new tenant, the dashboard displays:
“You have reached the limit for Tenants in your current plan. Upgrade your plan to create more tenants.”
I want to remain on Auth0 Free, without providing a credit card or subscribing to a paid plan.
The current US-5 tenant is not used in production. I have not created any OAuth application or configured any integration. I have not deleted anything yet.
Before taking an irreversible action, could an Auth0 team member please confirm:
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Will manually deleting my only US-5 tenant release the Free tenant quota, allowing me to create a new tenant in Europe using the same account?
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Is there a waiting period before the quota is released? If so, how long should I expect?
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Are any additional account, team, or subscription steps required?
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Will my dashboard account and email/password login remain available after deleting its only tenant?
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If deletion does not reliably allow this replacement, what is the supported procedure to obtain an EU tenant while remaining on Free?
I also found this closely related case:
The user deleted their only tenant to change regions and then could not create a replacement. Creation eventually worked, but the resolution was not documented.
Before I delete my tenant, could you confirm how to avoid this situation and what assistance is available if my account remains blocked afterward?
I understand that tenant deletion is irreversible and that the deleted tenant name cannot be reused. I am happy to choose a different name for the EU tenant.
Please confirm the appropriate procedure before I delete the existing tenant. I do not want to upgrade my plan or delete my Auth0 account.
Thank you.